Do you offer phone support?

Our support is only offered through a ticket based system at this time. We've found this method to be the most efficient means to assist customers since it allows issues to be easily tracked and relevant information to be indexed.
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What is your approximate support response time?

For Email based support, within 4 to 6 hours of the request during normal business hours from...

I’ve downloaded the product, but the source code is encrypted why ?

There are very few in numbers. For 2.10.x series, only licensing, administration and portfolios...

Do you have any affiliate program ?

When you join our affiliate program, you will be supplied with a range of banners and...

What is your Privacy Policy ?

Our Commitment To PrivacyYour privacy is important to us. To better protect your privacy we...

What is your TOS ?

Visit http://www.eicra.com/terms-of-use.php to find Eicra product TOS .