Articoli

 Adding a custom domain by setting up CNAME

To add a custom domain for your Help Center, you'll need to have administrative access to the...

 Can I host it under my server ?

Yes, you have full freedom to choose the hosting company. Our Product runs on  PHP Mysql...

 Can I remove the "Powered by Eicra Soft Ltd" brand text?

Yes, as long as you have the Branding Removal; which costs $99 in addition to the script. Note...

 Do I need to upload files in ASCII or binary mode?

Files must be uploaded in BINARY mode. Some FTP clients configured to automaticaly upload PHP...

 Do you offer support outside of your normal support coverage?

Yes, for customers with extended support contracts 24/7 support is available. Please contact...

 How can I create a phpinfo.php page ?

To create the file simply add the following lines of code to a blank document and name the file...

 How do I create a MySQL database in Cpanel?

  Step 1. Login and select MySQL databases First, login to your CPanel account. If you don't...

 How do I create a MySQL database in Plesk?

Step 1. Login and select DatabasesFirst, login to your Plesk account. If you don't have your...

 How long the license will be valid ?

We issue license for left long. You do not have to renew it at all.  Our support is available...

 How to Install / configure ionCube loader

Installing ionCube loader In most cases you may simply upload the IonCube loader files to your...

 I don't know anything about programming, can I still run your application?

Definitely! Our vision is to create the most effective and easy user interface script that...

 I uploaded files to the hosting server, but it anyway displays error that file is corrupted.

This happens when the ionCube encoded files have not been uploaded in binary mode or have been...

 System Requirements

We have the minimal requirements and should work on any modern server. Client Side:...

 What are your normal support hours?

Standard Support is available from 08:00 AM to 08:00 PM, (GMT +6) BST Time, excluding company...

 What is a search engine friendly URL?

Eicra records are stored in a database. When you wish to read an article, Eicra.com sends a...

 What is your approximate support response time?

For Email based support, within 4 to 6 hours of the request during normal business hours from...

 What type of Multi-language do you support?

We do support Multi language but English is defaulted. You can change the language for...

 Which are the modules that sources are not open?

There are very few in numbers.  For 2.10.x series, only licensing, administration and portfolios...

 Will I lose all my users if I upgrade?

Nope! When you purchase the full version, all user data and settings will be retained from the...